@Michael_Soprano  web channel targets new profiles that may have not been engaged before on other channels. This increases your total engageable profile count, which may have cost implications if the contractual number of engageable profiles you purchased is exceeded.   Thanks,David

Hi @CampaignerForLife,   You can find the details in logins.log file on the server. You have 3 options to access it: access to the ACC serverthrough monitoring    through workflow using JS///neolane/nl6/var/your_application_instance_name var file = new File("logins.log") file.open(); var pattern = ...

Yes if the audience used to initiate your journey has 10 M then you're paying for 10 M profiles.An engageable profile is a record of information representing an individual and is represented in the Profile Service. These records are profiles that you have attempted to engage with using Journey Optim...

Hi @A_B_SE  You can use control group feature in ACC and set up a list which will expire in a year. Then you will have to create a template to use for legal vs non-legal constraints.   The other option is to use a function <% delivery.cancelMessage( "Reason For Cancellation Text") %> Since it is a J...

@Michael_Soprano you can try to explore code-based channel

Hi @AkramH    Th efficient way is to not engage these profiles in your journeys.An engageable profile is a record of information representing an individual and is represented in the Profile Service. These records are profiles that you have attempted to engage with using Journey Optimizer’s authoring...

Hi @Ajo_WisdomChase    As you did the test outside of the test mode, You should try to filter using the execution time  Thanks, David

then you won't be able to send push ootb from AJO

Hi @SatyamPa1    Try $noescaping([vars/Country])   Thanks, David

Push notifications work for iOS and Android. If your Huawei device is using Android (as iOS is reserved to Apple only) then you should be able to send push notifications.   Thanks, David