New Information:Our team was trying to debug an Android device. Our intent was to find some kind of text log about the DPS application error.Anyway, with an Android Developer tool, we have success.When the error occours in the DPS application, the Android log register:06-30 10:47:30.374 9397-10342/? E/OPERATIONS: java.lang.Exception: Check content visibility failed at dps2.editorapositivo.colecaoemdigital.operation.helpers.CollectionDependencyHelper$3.run(CollectionDependencyHelper.java:241) at ...

More information...With some devices, I have visited 3 different places, with different internet connections and I see the problem. The aplication don't recognize the device wi-fi connection, and returns the error messages. Just the DPS application. The device work's fine with other applications (facebook, internet navigation, etc...).OK.... In the new release, in the application setup screen, when generating a new aplication or a new version for Android or iOS, I have a lot of options in the ne...

Hello. New information.Today I receive a Apple customer. The collection lost the explicit download icon.And some collections do not open. But, the client don't receive the download failure message... The collections opens without background... some cards in blank....Thanks.Leo

Hello NathanThanks for your reply. No, there is no problem with my Apple application.But my Apple application was generated in february/16. (I'm not confortable to update the Apple version because the Apple aprooving process.)The Android version was updated with the DPS release lauched in April/16.Trying to solve the problem, I have generated a new version yesterday. But I have no success and the problem still happens.I believe that my entitlement service it's working fine since my DPS 2014 appl...

HelloI´m having the same problem with a ANDROID application.6Gb of content was lost from a customer device.We have a huge application. Something about 500 collections. Collections with 30 to 40 articles. Something about 8Mb each article.The device have 16Gb, Android 4.4. With the 6gb of content still have 2Gb of free storage.My application was generated in may/25.I appreciate any help.Thanks.Leo

Hello Thank you guys.A fez weeks I saw the bug fix, and we release a new version of our products.Until today, everything was fine.Today I receive a customer in my office, with the same problem.6Gb of content just disappear from the device.We are using the option to save the content for offline use, allowing the collection to be saved.I´ll see the other thread. Thanks again.Leo