Leo_do_Mangue

Re: Adobe Preflight crash on Android - Adobe Experience Manager Mobile 17-02-2017

There's a update for AEM Preflight on Google Play today. Version 2017.2. The problem still happens in this new version.The application opens and, after the login process, the application crash. After opening an article, the application crash.We can't work.Leo

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Re: Adobe Preflight crash on Android - Adobe Experience Manager Mobile 16-02-2017

Hello NathanThis is happening with any content. Only in Android 4.4.The Adobe Preflish APP work's fine in Android 6.0 and iOS.But almost all my devices have Android 4.4.Thanks for any help.Leo

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Adobe Preflight crash on Android - Adobe Experience Manager Mobile 10-02-2017

HelloWe are having some issue with Adobe Preflight app.A few weeks ago, we intalled the Preflight app in 15 devices Android. Everyday, when we are trying to see a new article, the app closes with a message "Adobe Preflight has stopped".This happes often. We already try to factory reset some devices and reinstall the Preflight app. But the issue happens again.We are wotking with SAMSUNG GALAXY TAB 4, Android 4.4, 16Gb of storage.We appreciate any help about it.Thanks.Leo

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Re: Explicit download disappear and download failure. Whats happening? - Adobe Experience Manager Mobile 01-02-2017

We need some information about this.

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Re: Preflight update failure - Adobe Experience Manager Mobile 01-11-2016

The problem it's happening yet.We are working in the darkness without the preflight service.Leo

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Preflight update failure - Adobe Experience Manager Mobile 25-10-2016

Hello. Is there server issue? doesn't appear on Adobe Health status page. However I am unable to have an app/project updating properly in Preflight Adobe, any known issue tight now?Thanks.Leo

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Re: Explicit download disappear and download failure. Whats happening? - Adobe Experience Manager Mobile 14-09-2016

Hello people.Just for update... We have no answer from ADOBE until now.The support team keeps in silence. We have a opened ticket waiting for a solution.Our customers still have the problem. And we can do nothing to help them.This problem it's happening since MAY. It's going to 4 MONTHS.It's really disappointing,Leo

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Re: Explicit download disappear and download failure. Whats happening? - Adobe Experience Manager Mobile 21-07-2016

Just for information, the explicit download is still disappering from my customers device. And we are able to see it in our test lab.A quick review of what's happening:a. we have logged in our application;b. we explicit download 8 collections - we confirme that the application are using almost 4Gb in device storage;c. in the day after: - when offline, we confirm that the application are using 4gb in the device storage (Android configurations); - we try to access this collections, and the applica...

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Re: Explicit download disappear and download failure. Whats happening? - Adobe Experience Manager Mobile 21-07-2016

HelloSome news.The Adobe supprt team jsut said that this could be a problem with our INTEGRATOR ID.They ask me for our SERVER LOGS. Actually, I don't understand how this logs can be helpful. The INTEGRATOR ID is controlled by Adobe servers, right?Well, after this ADOBE Support team contact, the problem don't happen anymore. The download failure message don't appears anymore in our test labs. We will send the SERVER LOGS for Adobe Team ina few hours.I´ll keep the community informed.Thanks.Leo

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