Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Kenelson2
Kenelson2
Offline

Badges

Badges
20

Accepted Solutions

Accepted Solutions
16

Likes Received

Likes Received
28

Posts & Comments

Posts & Comments
81

Discussions

Discussions
0

Questions

Questions
0

Ideas

Ideas
1

Blog Posts

Blog Posts
0
Top badges earned by Kenelson2
Customize the badges you want to showcase on your profile
Re: Unable to access DTM - Dynamic Tag Management 07-12-2017
What Jantzen said on this one. If you need help PM either myself or Jantzen and either one of us can go into your Org and we can help you out here. Likely though its just missing a user group. Depends on how DTM is handling the permissions if its running with it by itself then you have to have someone add you that way to access. If you are using it with the Cloud then depends on what permission group you were given. DTM in the Cloud you can really only belong to one user group so if there are mu...

Views

1.8K

Likes

0

Replies

0
Re: Pros and Cons of Server-side Implementation of MCID Service - Adobe Experience Cloud Core Services 20-10-2017
Con would be the products are all separated out. Not talking to one another at all for comparing the profiles or anything. Pros would be since you are using Analytics, Target, Audience Manager for the integration to work between these products you do need to setup the Cloud ID service in order for them to share data. Its one of the system requirements that is needed for this to work correctly.Best,Kerry

Views

1.7K

Likes

0

Replies

0
Re: How to Add New Web Property in DTM - Dynamic Tag Management 16-10-2017
Good morning,As Jantzen mentioned looks like you do not have access to add properties within DTM. Please confirm your access level? If you need assistance send me a message directly and I would be happy to look into this for you.Regards,Kerry

Views

496

Likes

0

Replies

0
Re: DTM API Token - Dynamic Tag Management 16-10-2017
Debashis,Good morning! Wanted to be sure that you have gotten your API token that Jantzen has provided you? Let me know if you have issues getting this.Cheers,Kerry

Views

448

Likes

0

Replies

0
Re: Enterprise Dashboard - g_ character issue - Adobe Experience Cloud 17-07-2017
I would recommend we get a bug open on it. It should not be doing that. Please submit a case to clientcare@adobe.com mark it attn to me SSO team.

Views

180

Likes

0

Replies

0
Re: Changing User Identity Type - Username isn't valid - Adobe Experience Cloud 15-02-2017
I should be 🙂 talk to you soon.

Views

506

Likes

0

Replies

0
Re: Changing User Identity Type - Username isn't valid - Adobe Experience Cloud 15-02-2017
Greetings! You need to change the user in the Marketing Cloud first by going to aedash.adobe.com or Admin Console and then changing that user. Here is the catch you cannot change it on the user you are logged in on so you need to either have someone else do it or a secondary account. If you have trouble reply back to this post or get in touch with the Admin here and let them know you need our assistance and we would be happy to have a call with you to fix this really quick.

Views

506

Likes

0

Replies

0
Re: Marketing Cloud SSO - Adobe Experience Cloud 22-11-2016
Mike -Did you send that case into clientcare@adobe.com by chance? Otherwise please provide the domain to me if you can so I can push on it.

Views

363

Likes

0

Replies

0
Re: Marketing Cloud SSO - Adobe Experience Cloud 18-11-2016
Hey there Mike! I am the SME for SSO for the Marketing Cloud. The moderator alerted me to your question. Typically the process for Adobe approval is roughly 10 business days to check both Creative Cloud and Digital Marketing to see if anyone has claimed it and get both parties talking together is roughly how long that can take. In this case it sounds like it sounds like its stuck. If I can have you file a case to clientcare@adobe.com and provide us with the domain that was claimed and what Marke...

Views

363

Likes

0

Replies

0
Re: Account Linking Question - Adobe Experience Cloud 12-10-2016
Good evening did you get this fixed yet? If this is still a problem the issue comes down to user permissions to Target. Please ensure that you have added yourself to desired user group permissions for Target. If you are still having trouble with this please reply back to this thread or open a support case with Client Care teams.Hope this message finds you well.

Views

979

Likes

0

Replies

0