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terryindenver19
terryindenver19
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Re: Upgrade Problem - Adobe LiveCycle 14-04-2010
The account the developer gave me (username): saic@myspivey.comHe created this on the server to make our Demo work, and it has.I went to upgrade the account and it asked me for my username/password of my adobe account. Since the former username was not associatedwith an Adobe account, I used my account (username): terryindenver@hotmail.com. That worked. I paid for the upgrade and then went back to thehttp://cocomo.acrobat.com site. I used the former username and it didn't upgrade. I checked the ...

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Re: Upgrade Problem - Adobe LiveCycle 14-04-2010
Thanks for the response.THe developer gave me the username and password. No problem. I went on the site and it was giving us an Authetication error. THe developer spoke with someone and they reset the password so we could get in. As I suspected we went OVER our quota. So, I did the Upgrade button and upgraded. But it did not take. I am running a live demo, so code changes would not be good at this time.

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Upgrade Problem - Adobe LiveCycle 14-04-2010
I am trying the collaborative service. It looks like I went over quota. No problem so far. I upgraded and paid for it and it never went through.Anyone?? The problem here is the developer set me up with a different e-mail/password for the application. I used my own personal account to pay for the upgrade thinking the web pages were linked. I am still showing over quota.Please help: 719 474 8079. I have been with Customer Service for almost 2 hrs and they can't fix it.Thanks,Terry

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