Hello,Looks like Delticom has Campaign Classic environments and was integrated with the Experience Cloud for User Management (i.e. IMS Integration). As such, the Campaign login card will be visible online, but it won't serve as a login portal. Only Campaign Standard is accessible through the web and will look like your second screenshot.To login to Campaign Classic, please download the Campaign Client Console and follow the steps outlined here to login: Launching Adobe Campaign ~James

In this case, please copy your issue summary details to a notepad, log out, clear browser cache+cookies, log in, and try re-entering the case. Be sure to include the build 10540 for both Server and Console build fields. These fields are mandatory even with ACS issues to track support case volumes for particular builds as releases are rolled out.~James