I have a problem with digital signatures in Adobe Reader. I have Adobe Acrobat 9. I am including a form with multiple signature fields in a pdf portfolio. This portfolio is circulated to collect signatures from users in different departments, some have Acrobat and some have Reader only. I make sure that features have been extended for Reader. Most of the time they are okay. But every once in a while (at least once or twice per week) I get a user telling me they can't sign. No message or error of any kind, just a quick blink but no signature. As a work-around I've had to save a copy and re-extend features. This can be time consuming when there are a few documents I need to circulate. Please help.
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