Hi all - we have one main request queue which we use for incoming work within our organisation. We usually converse with requestors/collaborators in the 'updates' tab to find out any further info which wasn't specified in our custom form, and then the issues gets converted to a project were it's then assigned to one of our workers.
I'm wondering if there is a way to automatically carry over updates on issues/requests, to the project it's converted to? It's causing some confusion when our workers are tagged in updates but are then taken to the issue as opposed to the converted project.
Solved! Go to Solution.