We are building a new product with a website built via Salesforce (I found one unresolved article from 3 years ago but nothing else on the community).
- The site is primarily a single page application so no page refreshing
- The main user journey is an application process with "pages" based on flows
- A flow is a Salesforce mechanism for automating business processes and consists of steps that manipulate data, make decisions and show the data
- The screens use Lightning Web Components to show the data which Salesforce transforms into html
While I have managed to get an initial Adobe Analytics call to fire upon first page load, I haven't been able to track any field interaction, nor have I managed to pick up any custom events.
An example we tried was to fire this custom event when the page loaded and a rule to pick up the event.
this.dispatchEvent(new CustomEvent('Salesforce','Page1'));
Rule looking for custom event called 'Salesforce' didn't send any data back to Adobe Analytics but console log shows the custom event fired.
- What is the best method to track page changes? Should we fire custom events when a user clicks the NEXT button?
- How would I track field interactions on a single-page application... I appreciate this is quite a broad question but would the site being a single-page application impact this?
Any help appreciated.
Thanks,
James
