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Hey guys,

I am facing an issue with adobe experience cloud triggers, I created a condition for trigger abandonment, and the condition is being met on the activation side, but in some cases the condition should not be met based on the adobe analytics result, in the last site id 420925 the variable payment flow step is coming correct and the events are coming empty, but in adobe analytics the data is different, the event occurred and the payment flow step variable has also a value of confirmation.

Down below is my conditions and some results

trigger-evidence.png

And down below is my evidence on how the data is on adobe analytics

results in adobe analytics evidence.png

If you guys have already faced something like that please let me know how did you guys solve that, and if you guys have any suggestion also.

Thanks already.

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