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jmaguire123
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21-11-2019

Hi,

Just wondering if anyone has seen iPad showing in Adobe Analytics as a Desktop device?

A colleague in our office is accessing our website using an iPad but they're being presented with our Desktop site rather than the responsive M site. When I looked up their customer ID in Adobe Analytics, it was classed as "Other" under the Mobile Device Type report.

They were also shown as seeing the Desktop site.

iPad devices have resolution 768 x 1024 so I took a look at how much Desktop traffic has this resolution. What I found was very interesting; since 24th September, the number of visits from "Other" device type with this resolution has steadily increased from almost zero to over 1k visits per day.

1857431_pastedImage_0.png

Is anyone aware of an iOS or Mac OS update that could be now classifying iPad devices as Desktops? Interesting, the colleague also uses a Mac device.

Thanks,

James

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