Unable to make call to Campaign API

harpreet_ahluwa

Employee

01-07-2020

I have setup a firefly app and build a project using the out of box template. However whenever I make a call to the Campaign's getProfiles api call (out of box ) it shows a server error. There is no other error to debug why this could be happening.

I have also used the project from here https://github.com/AdobeDocs/adobeio-samples-customers-dashboard However the same error when making a call to either getprofiles or send-promo.

Below is the debug stmts when debugging thru VS code

 

GET-PROFILES

 

020-07-01T17:43:01.358544100Z 2020-07-01T17:43:01.355Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_get-profiles] info: Calling the main action
2020-07-01T17:43:01.361061600Z 2020-07-01T17:43:01.360Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_get-profiles] debug: {"LOG_LEVEL":"debug","__ow_headers":{"accept":"*/*","accept-encoding":"gzip, deflate, br","accept-language":"en-US, en;q=0.9","authorization":"<hidden>","connection":"close","content-type":"application/json","host":"controller-a","origin":"https://localhost:9080","perf-br-req-in":"1593625379.689","referer":"https://localhost:9080/?_mr=https%3A%2F%2Fexperience.adobe.com%2Fassets%2Fruntime.0c1c1f0b.js&shell_domain=experience.adobe.com","user-agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36","x-forwarded-for":"67.188.179.10, 10.250.204.31","x-forwarded-host":"260965-campaigndashboard-stage.adobeioruntime.net","x-forwarded-port":"443","x-forwarded-proto":"https","x-gw-ims-org-id":"xxxxxxx@AdobeOrg","x-request-id":"UJY4lMkbcNVHPBc3dgXsC0SfE79kSn8L"},"__ow_method":"post","__ow_path":"","apiKey":"c54465b21e7042a1b43ad4f","body":{"message":"validation success"},"statusCode":200,"tenant":"acs1008.msavlab"}
2020-07-01T17:44:05.970552500Z 2020-07-01T17:44:05.969Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_get-profiles] error: [CampaignStandardSDK:ERROR_GET_ALL_PROFILES] Error: Bad Request
2020-07-01T17:44:05.971044700Z 2020-07-01T17:44:05.970Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_get-profiles] info: 500: server error
2020-07-01T17:44:05.975235300Z XXX_THE_END_OF_A_WHISK_ACTIVATION_XXX
2020-07-01T17:44:05.977268700Z XXX_THE_END_OF_A_WHISK_ACTIVATION_XXX
Completed activation c43e0523f1b44d34be0523f1b4bd349b in 64.661 sec
{ error: { statusCode: 500, body: { error: 'server error' } } }

 

GET-PROMO

2020-07-01T17:47:58.371923000Z 2020-07-01T17:47:58.371Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_send-promo] debug: {"LOG_LEVEL":"debug","__ow_headers":{"accept":"*/*","accept-encoding":"gzip, deflate, br","accept-language":"en-US, en;q=0.9","authorization":"<hidden>","connection":"close","content-type":"application/json","host":"controller-a","origin":"https://localhost:9080","perf-br-req-in":"1593625678.149","referer":"https://localhost:9080/?_mr=https%3A%2F%2Fexperience.adobe.com%2Fassets%2Fruntime.0c1c1f0b.js&shell_domain=experience.adobe.com","user-agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36","x-forwarded-for":"67.188.179.10, 10.250.204.31","x-forwarded-host":"260965-campaigndashboard-stage.adobeioruntime.net","x-forwarded-port":"443","x-forwarded-proto":"https","x-gw-ims-org-id":"XXXXXXX@AdobeOrg","x-request-id":"Ot8eYCa0okYQqidX7jbtTsI7ew3I9gvk"},"__ow_method":"post","__ow_path":"","apiKey":"c54465b21e7042a1b43ad4f","body":{"message":"validation success"},"email":"test@gmail.com","statusCode":200,"tenant":"acs1008.msavlab","workflowId":"wkf1"}
2020-07-01T17:48:44.347600000Z 2020-07-01T17:48:44.346Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_send-promo] error: [CampaignStandardSDK:ERROR_GET_WORKFLOW] Error: Bad Request
2020-07-01T17:48:44.349630200Z 2020-07-01T17:48:44.346Z [main /260965-campaigndashboard-stage/customers-dashboard-0.0.2/__secured_send-promo] info: 500: server error
2020-07-01T17:48:44.349699200Z XXX_THE_END_OF_A_WHISK_ACTIVATION_XXX
2020-07-01T17:48:44.350816300Z XXX_THE_END_OF_A_WHISK_ACTIVATION_XXX
Completed activation 5fe9be62f3a34beea9be62f3a3fbeef4 in 45.995 sec
{ error: { statusCode: 500, body: { error: 'server error' } } }

 

The tenant of my Campaign instance is acs1008.msavlab, could that be reason for the issue ?

Any help would be appreciated.

Thank you.

 

ACS firefly

Accepted Solutions (0)

Answers (1)

Answers (1)

duypnguyen

Employee

03-07-2020

@harpreet_ahluwa , according to the comment, the error was due to an incorrect tenant ID. You should be able to run the code with a correct tenant.

Please let me know if you have other questions.