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SOLVED

How do I make a schema display in Journey Orchestration for an Event?

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Employee

I don't see my schema showing up in the Journey Orchestration menu when I create an event. How come? Do I need a special field in my XDM schema to make it display? 

1 Accepted Solution

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Correct answer by
Level 2

Hi Russ,

There are 3 things you need to check: 

  1. Make sure the event schema includes the "Orchestration eventID" mixin jeremyp27546715_0-1582239852908.png
  2. Make sure the event schema is enabled for Profile               Screen Shot 2020-02-20 at 4.06.06 PM.png
  3. Give it a moment and refresh. Once (1) and (2) are confirmed, you should start seeing your schema in the drop-down list for Event configuration pretty quickly (within seconds), but you may need to refresh first.

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1 Reply

Avatar

Correct answer by
Level 2

Hi Russ,

There are 3 things you need to check: 

  1. Make sure the event schema includes the "Orchestration eventID" mixin jeremyp27546715_0-1582239852908.png
  2. Make sure the event schema is enabled for Profile               Screen Shot 2020-02-20 at 4.06.06 PM.png
  3. Give it a moment and refresh. Once (1) and (2) are confirmed, you should start seeing your schema in the drop-down list for Event configuration pretty quickly (within seconds), but you may need to refresh first.