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02-08-2010
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I'm happy that others brought this up, too! We have the same, espacially in the US. I'm always told to log all slow times or time-outs. Many of them were and are experienced by my users. So it is even more difficult to get the logs. Even if we have some logs we never see any follow up and the issue still exists. Sometimes we get explanations that it is because of big reports but at other times these reports are still loading sufficiently. I can confirm that most of the issues happen when the US is awake and this also fits to the picture that the US experinces more problems than in Europe.