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While you are correct in that assessment, this is just the latest round of failures. There were existing problems with NWE for the past year or 2 (white screens, multiple refreshes required, partial screen redraws, etc.) that have not been resolved and this latest round of issues is layered on top of that. This compounds the frustration and buyers remorse a lot of us are feeling right now.
Workfront reliability was already precarious since NWE and now with the data (and probably code) migration, it takes reliability to a new even lower low.