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Level 10

Unfortunately support is helpless to fix this stuff as it is based on faulty code, corrupt data, lack of QA, etc. The engineers are overwhelmed with trying to migrate data (probably the cause of most of these recent bugs) and keeping their heads above water and meanwhile your customers are struggling with the consequences of these bad decisions.

Saying "We're working on it" doesn't "pay the bills".

I think customers will remain unsatisfied until they see some actual fixes… if they're still customers by then.