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Thanks @Christina Jarosz‚ and @Randy Roberts‚ for responding. The sort of information you're sharing helps us identify the areas where problems exist, so we can investigate and improve them. While we've seen NWE have measurable improvement in stability and performance compared to classic overall, there are undoubtedly some pages that need more improvement. The information you're sharing around browsers, specific pages, etc really helps us narrow in on those issues.
I understand your points about support, and we'll work with them to have easier channels to report your issues. With that in mind, please do continue to reach out to support, engage your account teams, etc, so we can continue to get the visibility we need (technical information, screenshots, etc) that can help us find problems, even if we can't repro them internally. We have customer support items that we address as the top priorities in our roadmap, so continuing to work with us through those channels will help make sure the problems do get escalated from root cause analysis to product improvement.
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