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Community Advisor

Hi,

 

Are you using the legacy javascript (H. version of the code) or the new Appmeasurement library ? 

The image request might be failing because the image request does not have enough time to be sent before the next page or pop up window is opened.

Either use a timer to wait 500 ms before opening the new window or use the code here : https://microsite.omniture.com/t2/help/en_US/sc/implement/index.html#The_stl_Function__Link_Tracking

For the timer you might want to do the following:

1.prevent default

2.send adobe image request

3.wait 500 ms (I usually use 700ms)

4.Open or do action

 

Best regards.

 

Alexis Cazes