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Hi,
Are you using the legacy javascript (H. version of the code) or the new Appmeasurement library ?
The image request might be failing because the image request does not have enough time to be sent before the next page or pop up window is opened.
Either use a timer to wait 500 ms before opening the new window or use the code here : https://microsite.omniture.com/t2/help/en_US/sc/implement/index.html#The_stl_Function__Link_Tracking
For the timer you might want to do the following:
1.prevent default
2.send adobe image request
3.wait 500 ms (I usually use 700ms)
4.Open or do action
Best regards.
Alexis Cazes
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