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Hi,

Are you receiving in general First Launches/Launches from the App?

In Charles to you see the hit being sent to Adobe that shows an InstallEvent?  The referrerTimeout should not be 0, 5 should be perfect.  Make sure that the actual ADBMobileConfig.json being used in the app has the correct value. 

Do you see the contextData in the JSON response?

Regards,
Jen

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