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Hello,

This exception is most commonly caused by our library when the Windows C++ Runtime Library can't be found.  Please ensure your Windows Phone project includes a reference to "Microsoft Visual C++ 2013 Runtime Package for Windows Phone".  If it already has this reference and you are still having an issue, please reach out to client care as suggest by Shekhar above.  Hope this helps.

 

Steve Benedick

Mobile Software Engineer

Adobe Marketing Cloud

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