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Hey Mike,

 

Sending hits when the app enters the background (or while the app is in the background) can cause issues in your lifecycle data.  If you are sending hits via the SDK from the background, make sure you're using the trackActionFromBackground:data: message.  Using this will suppress new lifecycle sessions from being created by your app's activity while it's in the background.

If this doesn't help, I recommend contacting Client Care so we can get a ticket open for you.  

 

steve benedick
mobile software engineer
Adobe Marketing Cloud