Avatar

Correct answer by
Employee

Christa,

Unfortunately if you would like to configure your report suite for offline tracking there is a bit more to it than just changing that value. While is a simple thing to change in the sdk, but you will need to contact client care and have them configure your report suite to have timestamping enabled (hits with timestamps will not be processed into our system unless this is configured). 

For your current configuration, I would not set this timeout to anything over 30 seconds. Please try to set it to 30 and see if this solves the issue you are seeing.

Hunter Peterson
Sr. Mobile Engineer
Adobe Marketing Cloud

View solution in original post