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I'm using the Unity Plug-in for the iOS and Android 4.x SDKs but I have so far been unable to get it to send data to my suite.

The corporate folks set up up an ADBMobileConfig.json file for me so I'm hoping that part is configured correctly.

From the testing and troubleshooting I've done so far:

  • I'm not getting any errors from the tracking code in the Editor.

  • ADBMobile.GetVersion() correctly returns a version number

  • ADBMobile.GetTrackingIdentifier() returns an empty string

At this point though, I'm not sure where to go. Is there a way to troubleshoot what's going wrong?