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Level 8

Hello Adobe Community,

I' ve been asked to track a new chat functionnality on our apps, and I was wonderig if someone on the Adobe Community has already done such thing since I have some questions on this.

Is it something the SDK is able to do ? Each message sent and message received is considered like an action ?

and also

Which KPIS should i track ? Number of messages sent ?

Thanks for you feedback !

Cheers to the Adobe Community !