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Employee

Hi FraCalzero​,

This could be caused due to implementation issues with GCM/FCM API configuration. You can get the step 2 reviewed under the below article:

Push Messaging

If this still doesn't resolve the issue, I would suggest that you get a ticket opened with ClientCare team through any of the Supported users​ in your organization. Make sure to relay below details with the incident:

- App build

- Code implemented

- Report Suite and App Name in Mobile Services UI

- Push Message Name with which you tested the issue