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Level 10

Hi,

Can you tell me which Adobe products you are using? Currently, your post is located in our Adobe Experience Cloud Mobile​ community. Based on the information in your post, I'm guessing you might be talking about one of our Creative Cloud products and possible billing issues. Is that correct? If so, I'll have your post moved over to their community so the appropriate resources can have a look and help you out.

Thanks,
Jantzen