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Hi, Team

 

I am running a test/use-case using a web template and have run a couple of Target use-cases inclusive of Recommendations. However, when it comes to Cart Based Criteria I am unable to achieve it. I tried changing the Algorithm, trying several permutation combinations but it didn't work. While debugging this further using mboxTrace it highlighted the saying the cause is "Unable to locate recommendation keys" I have used the in-built options within filtering/recommendation key also tried to use the profile object/parameter passed in mbox call, however, the same errors persists.

 

Thanks in advance & any help is appreciated.

 

Best Regards,

Ravz