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Hi guys, I am a support person trying to help out a user of Adobe Livecycle, so I am sorry if my terminology is wrong/vague/etc.

The user has created a process that uses the sendToPrinter function, and he is trying to use a shared network printer in an Active Directory domain. He has setup the print server name and the printer share name in the SendtoPrinter properties, but when he tries to test the process, he gets an error:

Access denied by printer \\server\printer for alias null username null.

I advised him to go into the Trust Store and add his domain user name and password, but it still doesn't work. I think he must need to associate this alias with the process he is working on.

Could someone provide some detailed instructions on how to properly add his username and password, and then make the SendToPrinter process use this info? I have done a lot of searching with out success.

Thanks in advance.