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I been having problem with PDF files clients sent to our agents.

When the pdf is high-lighted in Outlook it will open in preview mode and shows all the data correctly.

When  it is opened in Acrobat 9 Pro, the data is missing.  This is true even  when I used the Export Data function, the xml shows as empty.

Anyone know what is the cause of this issue? or how to fix it?

Here is what the Form looks like when "Previewed" in Outlook.  It shows that data are entered

EmailPreviewMode.jpg

Here is the actual PDF file

http://cid-217d3e6d42015c53.office.live.com/self.aspx/Shared%20Files/SamplePDF.pdf