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I see the FAQ's were updated but the whole thing is still very confusing.  The channel partner that sells to us has no idea what the upgrade paths are either.  Our sales rep has not called me back, although he has read the emails.  I assume he doesn't know what is going on either.  The FAQ's say that there are no plans to put LiveCycle on end-of-life status, but that intimates that the product(s) will not be updated with new releases.  Why should any current LiveCycle customer not be panicked that they have bought into a dead product line?

The FAQ also says that the "Livecycle modules that support "Document Services" will continue to run in the same J2EE environment that we already support.  Under the new platform, we are moving many existing LiveCycle capabilities to run in the new OSGi environment to provide enhanced capabilities."

Question 1: What is Document Services in ralationship to LC?  It looks like it is part of Acrobat.com.

Question 2: We were looking forward to the possibilities of LiveCycle ES3, ES 3.5, ES4, etc.  We would normally get those with support and maintenance.  Now that you are abandoning LiveCycle, we will not get those upgrades unless we purchase a new product?  Other BPM vendors do not do this.  Am I incorrect in my interpretation of your FAQ's?

Thanks for your replies.