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Hi Harshini,
Please help us help you.
You will need to give us some more information if you want the Community/LCCS team to help you with this issue,.
What is the issue exactly? How would you want this feature to behave?
Should it stretch the image of the shared screen to fill up the black space?
Wouldn't that create a new issue though? ("hey guys! the screen is stretched when the publisher/subscriber have different resolutions").
JG & I gave it a quick try with ConnectNow (my screen was at 1920x1200 pixels and his was at 800x600 pixels). ConnectNow is a web conferencing application that uses LCCS' screensharing feature (among other features).
Everything works as expected (if the resolutions are so far off, usually the person watching with the higher resolution will see some black space around the shared image).
Thanks,
Julien
LCCS Quality Engineering
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