Avatar

Level 2

Hi,

I am converting MS Word documents to PDF via ES4 PDF generator. Input documents contain track changes(TC) (red lines,backline .).

1st case

Converting .doc via PDF generator, PDF result doesn't contain track changes.

2nd case

Converting .doc via MS Word via Acrobat addon, PDF result contains track changes. (MS WORD and Acrobat installation is on the same server like PDF Generator)

Perhaps I've tried all possible combinations of settings FileType and AcrobatPDF in adminui, but nothing works.

Can you please give me some advice what has to be done to get TC in PDF result?

This issue is similar to

LiveCycle not showing Word Redlines

As per our architecture, We have 7 production servers and 3 validation servers. we are receiving inp...