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thanks for the reply jeff, part of the perception of 'caring' involves the disclosure of details like you've just done.  receiving an email that only says "we're shutting down, sorry for the inconvenience" and doesn't provide alternatives creates a perception of not caring.

how massive an undertaking is it to rewrite provisioning and billing for LCCS? i realize you can't talk details without an NDA, but there are likely a few developers who are relying on LCCS that would be willing to contribute to this effort. in theory they could work in tandem with a partner like Influxis to migrate the service. 

i would be willing to sign an NDA in order to assess the development effort required to rebuild LCCS away from its adobe couplings.  is that possible?