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Extended support for LiveCycle ES 8.x has ended. You should upgrade to latest version for various additional features : http://www.adobe.com/content/dam/Adobe/en/products/livecycle/pdfs/pdf_generator.pdf .
Please check if conversion is successful in standalone Acrobat.Only then LiveCycle would be able to do that. Make sure you have configured the PDFG successfully.
Thanks
Wasil
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