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You may be having a version of the same problem I had when I upgraded to Acrobat XI. It could be that Adobe is trying to migrate us into buying a month to month, or annual rental instead of our "static" from the disk versions.  I posted above, "I want my old LiveCycle back, above. I was not told that when I upgraded it would uninstall the version I had, and thus lose what was previously bought and paid for.