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Hi,

OS: Windows XP

Product: LC ES 8.2 turnkey JBoss/MySQL

Product: Output Desinger 5.5 (5.5.1.280)

My customer is trying to convert Output Designer IFD Jetforms to LiveCycle ES and getting some strange errors.  Ultimately, the process fails which is annoying.

Using File > Open in LC ES Designer 8.2 (turnkey JBoss/MySQL trial install) my customer selects the IFD file to convert and promptly receives several error dialogs (paraphrased here):

1. Error #5907 - No printers found; In fact there are quite a few printers defined on this customers Windows XP system, the just happen to be network printers.  We attempted to define a raw file printer as default, but it didn't change the outcome or the appearance of this error.

2. Error #5903 - You must select a printer before saving; I assume this is a response error to Error #5907

3. Error #1084 - Unable to open configuration file ...\convertIFD\config\pdf.icf

4. Conversion Error: 50463490

     Running: ....\ConvertIFDShell.exe

     Input: \

     Output: \

     Options: [a bunch of options here]

IS there any other information I can collect to support this investigation and are there any known incompatibilities between LC 8.2 and OD 5.5 ?

Regards,

Jason Hendry.

Message was edited by: jhendry Similar to http://forums.adobe.com/message/1370697