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Hi,
I am trying to send the email when the task assign to the user who own the shared queue, but after I research the event object, it seem that it is not the same as the event we use in the event driven programming... so I just give up and send the email BEFORE assign the task.
After I look at the system db tables again and again, I come up with the following SQL, which the result look like what I want, feel free to try at your environment:
I am still asking Adobe support for the official method to get the above information, because I think the system tables may change in system update, so... use at your own risk. ![]()
Wish it help.
Regards
Bill
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