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Hi Han Dao,

I contacted Adobe support and they suggested a workaround for it.

In LCES 8.2, open workbench, go to Process Management > Email Notification, delete the Start Activity Event "Task Claimed". Now when user claim the task from group, there is only "Task Assigned" event  listening, therefore we have only 1 email notification.

Hope it helps.

Regards,

Anh

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