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Level 6

I would be interested in any suggestions on SSL Webservice calls as well.

Adobe support was some of the best I had dealt with until it was outsourced to India. People like Brian Gregarious, Laith Ali and others would often answer my questions in one phone call. Sadly, they were most likely laid off. Now it is a battle to get a ticket escalated to someone who has any knowledge specific to the product I am calling about.