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Level 10

Hi,

If the user has the full version of Acrobat, then the email button will work. This is because the email button saves the form first and then attaches it as a PDF to the email.

Because users with Reader cannot normally save a form, the email button fails silently.

There are two ways to reader enable a form to allow users with Reader to be able to save the form (and therefore allow the email button to work):

  1. Apply rights using the server product LiveCycle Reader Extensions ES2.
  2. Apply  rights using Acrobat Standard v9 or Acrobat Professional v7 or v8.

Here is a summary of features that are available depending on whether the form is enabled and how it was enabled: http://assurehsc.ie/blog/index.php/2010/05/using-livecycle-forms-in-acrobat-and-reader/

2009-10-14 LiveCycle Forms in Acrobat and Reader.png

Another option is to set the email button to return the data as a XML file (instead of PDF). Users with Reader can achieve this without Reader Enabling the form.

Good luck,

Niall