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Hi guys,
Just to update you all and to put an end to this thread, Adobe has responded saying customers with fresh install of the version it was introduced in (or higher) has this workflow but somehow it has been missed for customers who have upgraded from a lower version to (or higher) version this was introduced in. Perhaps something wrong with the upgrade scripts, which ideally should've not been. We just don't know how many more objects (that we're unaware of) are missing from our setup.
-Harshal
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