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Hi all,
we have asked to export delivery content per recipient (email, sms and mms content) to the middleware system used by call center agents.
They need preview of sent communication per user and content of the delivery (preferable as .pdf attachment) as soon as delivery is sent.
Do you have any ideas without touching business users and their campaigns/workflows? Something like export data from delivery logs and content from delivery...but there is no easy way to transform email/sms/mms content to the .pdf and hot to even link that to the particular customer...Any idea is appreciated...
Regards,
Milan
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