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Hello Folks,
As we all know there is a default workflow Tracking, which runs every 15 mins or 1 Hour (depending on configuration of scheduler). I want to understand why it is not giving expected results.
I triggered a delivery with some links, people who received had opened, clicked on links that are present.
But when i check the logs, it is hardly showing just 5 or 6 logs for the type Email Click which is incorrect, whereas it is giving me too many opens. So would like to understand how this Opens and Clicks are tracked clearly Also please correct my understanding of below indicators behaviour:
1. Total Number of Clicks or Cumulated Clicks (@totalRecipientClick) = Total Clicks irrespective of Recipients and Person
2. Recipient Clicks or Number of Distinct Clicks (@recipientClick) = Only Recipient Clicks (Part of DB)
3. Person Clicks or Persons who have Clicked or (@personClick) = Is it Total Number of Clicks - Recipient Clicks or Recipient + Person Clicks?
Quick help is appreciated!
Regards,
Sri Bhargav
Solved! Go to Solution.
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