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Level 2

Thanks for the reply.

This is for the pre-configured alert on a workflow failure (notifySupervisor technical delivery template), there isn't a notification activity in the workflow itself to actual configure. In the workflow properties this is set for the failure notice. Any pre-configured template that uses a dataSource. variable fails. I'm looking as the config-<instance>.xml file that has dataSource information in it, the name is set to default still with the other info populated. Other ACC instances I have access to are Adobe hosted so I can't access those config files, but they all use the exact same alert and the info populates without any errors.

From config-default.xml:

<dataSource name="default">

        <dbcnx encrypted="0" login="REMOVED" password="REMOVED"

               provider="Oracle" server="REMOVED"/>

      </dataSource>