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@Jyoti_Yadav , Thank for your response. This is the issue with IPWhitelisting and Adobe support team have not done it properly.

 

I have a one more questions. Adobe RT instance is throwing 403 Forbidden error for the below cases.

1)User Supplied Invalid token

2) Ipwhitelisting issues.

 

Is there a way to know the exact failure based on the Response message? The reason is if this is the issue with token, we will request for a new token and call the RtEvent api.