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Hi Jyoti,
When I use <%= rtEvent.ctx.firstName %>, it works as the first name stored in CTX. However I have extended the RT event table and added the first name field, so I guess the syntax will be <%= rtEvent.firstName %>, the following is the code I used, but the first name is not populated in HTML email.
<rtEvent type="welcome_member" email="jasonxxxx@hotmail.com" firstName="Jason" wishedChannel="0">
<ctx>
<orderNumber>ABC358989</orderNumber>
</ctx>
</rtEvent>
Jason
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