- Mark as New
- Follow
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report
We are exporting all of tracking log data regularly in order to create custom reports for internal stakeholders.
It has been noticed that the only type of tracking log (@type/@label) is 'Open' for 'Mozilla' and 'Microsoft Outlook' when filtered by browser (@browserName), and there are no data for 'Email click', or anything else at all.
We are getting click and mirror page data in the tracking logs for all other browsers (including, confusingly, for 'Mozilla Firefox'), and the emails being read in the Mozilla and Outlook browsers are exactly the same as those producing click data in the other browsers.
I was wondering if this was something other people had come accross, and whether there is something about these browsers that prevents ACC from collacting full tracking data?
Adobe Campaign Classic, v7 18.4, build 8937
Solved! Go to Solution.