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Hi,

Multitenancy exists on a spectrum of isolation and can vary depending on the client's needs.

At one end is no isolation, usually seen in implementations by unskilled consulting shops, where everyone shares an instance and there are folders for different groups to use. At the other end is total isolation, where users don't even know other tenants exist on the instance and there is strong governance for releases and administration.

I've generally seen clients want either total isolation or a softer form of it with sharing for some users.

Pros are it's cheaper, cons are that it's more complex and less secure- shared db user underpins tenants, privilege escalation is more impactful.

Thanks,

-Jon

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