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Community Advisor

Hi,

Type 'regEdit' in your start 'Search Command' and Navigate to:

HKEY_LOCAL_MACHINE/Software/Neolane/NL_5/nlclient.

If Neolane folder is present, delete it and then try to reinstall the Neolane folder.

Also check whether you have :

HKEY_CURRENT_USER/Software/Neolane/NL_5/nlclient folder present or not.

and define value for

confAdvisedUpgrade

It should be your build version.

Thanks.