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Hi,
It's perfectly possible to use a one-to-many relation to Recipients to personalise deliveries, what you have to do is
- Data Model: Ensure you have a link to Recipient from the many part of the relation
- Workflow
- After the Schedule/Start activity, do a a fork with 2 branches
- Branch 1: Query your recipient entity
- Branch 2 Query the many entity to bring all the records you're interested in (for instance voucher that has not been redeemed yet or voucher that has not been sent to customer yet), Add any attributes from the entity as Additional Data then do a Change Dimension to bring back the Targeting dimension to Recipient (hence the link on Data Model step)
- Join Branch 1 and Branch 2 via an Intersection activity,
- Do a dedup on Recipient email/id to keep only 1 voucher per recipient
- Use the voucher in Target Data as field in the delivery
That should work,
Thanks
Denis